Privacy Policy

1. Information We Collect

At VipsATV, we respect your privacy. We collect only the information necessary to provide and support your streaming subscription. This includes:

• Account Details: Your email address and preferred username used to send credentials and renewal alerts.
• Billing Information: Payment details are processed securely through encrypted third-party processors. We do not store credit card or financial data on our servers.
• Support Communications: Conversations and order messages sent via WhatsApp or email to resolve support tickets.

2. How We Use Your Information

Your information is used solely to deliver the service you purchase. Specifically, we use it to:

• Automate delivery of your M3U link and Xtream API credentials.
• Provide technical support on WhatsApp or email.
• Inform you of server maintenance, channel list updates, or subscription expiry.

3. Security of Data

We implement robust security measures to protect your credentials and prevent unauthorized access. The connections between your device and our portal servers are fully encrypted. We will never sell, trade, or share your personal information with outside parties.

4. Cookies

We use basic cookies to maintain site performance, analyze website traffic, and remember your pricing package preferences. You can disable cookies in your browser settings at any time, though some features of our site may not function fully as a result.

5. Your Rights

You have the right to request a copy of the data we hold about you or request its deletion. If you wish to delete your account or clear your email/WhatsApp records with us, please contact our support team at [email protected].